Dealing with challenging individuals is a crucial skill for security professionals. Our Handling Difficult People course provides essential training on conflict resolution, de-escalation techniques, and effective communication to help security guards maintain control in tense situations.

Course Highlights:

✔ Strategies for defusing conflicts and managing aggressive behavior
✔ Effective verbal and non-verbal communication techniques
✔ Ensuring safety and professionalism in high-stress situations

Be advised, If potential applicants have ever been convicted of a felony, a crime of violence (assault, battery, adw, etc.) within the past ten years or any domestic violence, they would not be eligible to take the firearms course. Additionally, if they have any theft related charges, they would also be disqualified from the guard card application.